Build your first-party data strategy

Drive stronger customer engagement and revenue with a solid data strategy.

Brands face a constant battle when it comes to effectively reaching their customers. From disjointed digital channels to weakened identifiers across the open web, brands are searching for a more sustainable solution. If you're looking to drive better customer engagement and reach across channels, consider how to improve your first-party data strategy.

Products used

Retail brand$11B+in supported sales from a data-enhanced loyalty program
Pharmacy retailer105Mactive loyalty program members
QSR brand8.7Mnew prospects reached on CTV as part of a first-party data integration
D2C brand129Kadditional customers acquired

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Start strong with solid data

How it works

Data drives person-first marketing strategies

First-party data can provide rich insights about your customers, but it's often incomplete, duplicative and disorganized. Identity resolution harmonizes, cleans and enhances your data, giving you a clear view of who they are outside your owned channels. These insights help craft hyper-personalized and relevant messages and campaigns across all the channels they use tailored to their preferences.

Save money and time, gain peace of mind

Having a strong first-party data strategy enables marketers to spend their budgets more wisely, stop over-messaging in-market customers with ads that don't matter (and avoid consumers who aren't interested at all) and provide closed-loop measurement that informs how their campaigns impact the brand's bottom line. Marketers have assurance that they're using tech with solid, actionable data.

Power next-gen tech

Your data strategy also sets the stage for AI and creative marketing technologies to work at their maximum potential. AI is only as good as the data it's trained on, and for brands to use it most effectively, they need a reliable input. Without it, marketers risk investing in ineffective solutions that don't drive results.

Case study

Anheuser-Busch

Anheuser-Busch was able to better understand their customers while making strong connections with individuals and communities.

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Case study

Tractor Supply Company

Tractor Supply Company's loyalty program used data and insights to dive deeper into the customer journey.

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Case study

Walgreens

Walgreens worked with Epsilon to build their customer data strategy around their loyalty program, creating better current and prospective customer understanding.

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